Hotel Kastelakia operates the hotelkastelakia.com website, which provides the service.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the hotelkastelakia.com website.
- Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email, social media and postal address. The information that we collect will be used to contact or identify you. But any time you wish to change or update your Personal Information, you can do it by contacting our hotel.
- Information Collection and Use through phone reservation
We may ask you for personal information during the reservation making, such as name, address, phone number, social media, email and method of payment also type of room preference and any other information we might find useful. We only ask you for this information for business purpose only and store them in files to a secure location in case of reservation confirmed or about to confirmed.
- During your stay at our hotel
We collect your personal information we may need for business purpose only and use them according to law, after collection we store this information to a secure location.
- Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
- Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Also note that any email communication is not secure in the internet. This is a risk we all have to take when we use the email service. Be aware of this when requesting information or sending information or forms to us or to anyone else by email. We recommend that you do not include any personal information such as credit card information while using email services.
- Links to Other Sites
- Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
- Contact Us